Policies

Shipping Policy

EFFECTIVE DATE | 10.10.2024

We offer standard US Postal Service (USPS) First Class and expedited and UPS shipping options within the USA. Expedited options are based on USPS Priority Mail standard rates and UPS published rates for shipping to your zip code.

We will not be responsible for shipping delays, or lost packages. Our free shipping offer, when available, applies exclusively to orders shipped within the United States (including Hawaii and Alaska).

All orders typically ship within 1 business day, Monday through Friday; excluding holidays. Weekend orders will generally ship the following business day.

Ordering errors, testing multiple sizes, or opening multiple packages may be subject to a 20% restocking fee.

Privacy Policy

EFFECTIVE DATE | 10.10.2024

Who We Are

We are Tamarack Habilitation Technologies, Inc. Our corporate website address is: https://tamarackhti.com. This Privacy Policy covers every aspect of Tamarack Habilitation Technologies, Inc. involved in the collection of personal information while you are on any website owned by Tamarack Habilitation Technologies, Inc. This policy does not apply to the practices of third parties that Tamarack Habilitation Technologies, Inc. does not own or control, or to individuals that Tamarack Habilitation Technologies, Inc. does not employ or manage. “We” includes Tamarack Habilitation Technologies, Inc. (“Tamarack”) and all brands owned by Tamarack (GlideWear, ENGO, ShearBan, Tamarack Flexure Joint, FlexForm, GlideFree).

You can contact us at 763.795.0057 or info@tamarackhti.com. Our address is 1670 94th Lane NE, Blaine, MN 55449-4323, USA.

Information Collected by Tamarack Habilitation Technologies, Inc.

We receive and store certain types of information when you interact with us. Tamarack Habilitation Technologies, Inc. may record certain “traffic data” on their server logs from your browser including your IP address, DR cookie information, and the page you requested. Tamarack Habilitation Technologies, Inc. uses this traffic data to help diagnose problems with its servers, analyze trends and administer the website. We collect transnational data and payment information for purchases made through our online stores. We may also collect data for the personalization of content, business information or user experience; account set up and administration; delivering marketing and events communication; carrying out polls and surveys; internal research and development purposes; providing goods and services; legal obligations (e.g. prevention of fraud); and meeting internal audit requirements. Detailed information is below.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact Forms

Tamarack keeps contact form submissions for a certain period for customer service purposes.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded Content from Other Sites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Tamarack uses Google Analytics to optimize your website browsing experience. Users can learn how to opt out of Analytics tracking here: https://support.google.com/analytics/answer/181881. Read the Google Analytics privacy policy.

While Tamarack doesn't collect any data, our website platform, Framer, collects anonymized data for analytics purposes. This data cannot be traced back to an individual and no cookies or persistent identifiers are used.

Consent to Use Personal Information

By submitting Personal Information and/or Browsing Information to Tamarack Habilitation Technologies, Inc, you consent to the collection and use of information by Tamarack as specified or as we otherwise see fit unless you inform us otherwise (by contacting Tamarack at 763.795.0057 or info@tamarackhti.com). If we decide to change this Privacy Notice, we will make an effort to post those changes on this web page. Each time you provide information to us, or we receive information from you, following any amendment of this Privacy Notice will signify your assent to and acceptance of its revised terms for all previously collected information and information collected from you in the future. We may use comments, information or feedback that you may submit in any manner that we may choose without notice or compensation to you.

Consent to Use Personal Information

We share website traffic data with Google Analytics (Google Analytics privacy policy). Tamarack Habilitation Technologies, Inc. is very strict about your privacy and we will never provide your contact information to a third party without your permission.

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What Rights You Have Over Your Data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.